Strategic Position

Malta Diġitali

Digital as the driving force for transformation leading to a better society and a thriving economy.

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Vision

Within the overall context, Malta Diġitali’s Vision is to establish digital as the key driving force for the transformation required to:

Make the lives of Maltese citizens better, enable businesses to thrive, and make government services more accessible.
Achieve economic growth through innovation and further strategic focus on specific societal and economic areas of importance.

Accordingly, this also requires the trengthening of fundamental and critical enablers. Therefore, Malta Diġitali’s Vision for the upcoming years is:

Digital as the driving force for transformation leading to a better society and a thriving economy.

Goals

In line with its Vision, the Strategy’s high-level goals are to:

Further strengthen Malta’s economy through digitalisation.
Place digital transformation at the top of Malta’s policy agenda.
Accelerate digital research and innovation and position Malta as a location to pilot and scale technology.
Alleviate societal, infrastructural and environmental pressures through technology.
Further narrow the digital divide and assist underserved segments of society and business to go digital.
Digitally upskill Malta’s current and future talent pool.
Create the best end-to-end digital public services in Europe.
Improve trust, security and resiliency in data and digital services.
Prioritise investments in technical and infrastructural digital capabilities.

The Overall Strategic

Framework

Malta Diġitali is a crucial instrument for the attainment of Malta’s Economic Vision 2021–2030. The vision and goals of Malta Diġitali will be achieved through an all-encompassing digital transformation journey that covers:

Maltese society, the private sector and public administration.
Several areas of growth triggered by innovation and developments in strategies both of a horizontal nature, such as the Smart Specialisation Strategy, and vertical ones related to specific thematic areas, such as health, education, transport, justice and tourism, and which use digital technologies as an enabler.

The Strategy also depends on several key enablers related to regulation, legislation, digital infrastructure and funding, as well as to more specific ones such as cybersecurity, data and eSkills, which are also to be covered by their corresponding strategies for the coming years.

Malta Diġitali shall provide the overall strategic direction for all such strategies in the process. The Strategy’s overall perspective is represented in the model shown in Fig. 4 and elaborated upon in the forthcoming chapters that focus on its various components.

Guiding Principles

Malta Diġitali’s vision and goals are guided by the following principles:

• Digital as a means to an end:

Digital technology is a tool and not an end in itself. To have maximum impact, its application should focus on outcomes: improving quality of life and wellbeing; making it easier to do business; driving operational efficiency; enhancing productivity; enabling new economic activities; driving sustainable development progress; and accelerating research and innovation.

• User-centricity:

Digital service design should start with identifying end-user needs; increasing convenience and accessibility; improving service quality; promoting efficient interactions; and driving better experiences for various users who may have different needs and capabilities.

• Confidence and trust:

Various inhibitors hold users back

from adopting the digital technologies available to them. Hence, digital service developers should focus on building trust and confidence by making applications easy to use; engendering trust in the way personal information is accessed, shared and used; ensuring the availability and resilience of digital platforms; and establishing robust cybersecurity.

• Inclusivity:

People need the right tools, connectivity and skills to use digital technology. Therefore, alongside accessibility considerations, the roll-out of digital services should be accompanied by awareness and training programmes to help people become more digitally conversant in using digital tools, regardless of people’s backgrounds or circumstances.

• Sustainability:

The proliferation of newdigital technology and the goals for achieving a Green Economy should be viewed as complementary objectives. Consequently, digital solutions should be harnessed to drive the sustainable transition of Malta’s economy and society.

• Digital ecosystem coherence:
Strategic alignment on the necessary enabling components, alongside roles and capabilities required for Government and the market, will help ensure the coherence of a strong digital ecosystem. This necessitates ongoing coordination across the various entities involved within public administration, as well as transparent dialogue with the market on digital priorities, challenges and the planned roadmap for investments.

Malta Diġitali

Strategy

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